Office Hours are M - F 11am - 5pm

Before you contact us please read our FAQs below:

• Q:How do I redeem my voucher code?
  
• A:Put your item in the shopping cart and input code at checkout. The system will take off the discount applicable and leave you a balance to pay which is your postage as stated in your deal. Repeat for multiple orders.
  

• Q: I have done the above but my code is not working
• A: Please take a look at your deal terms to see if the code has been activated yet. Some deals are only redeemable after the deal ends.
• If the code still does not work please try to cut & paste to minimize writing errors.
• If this still does not work please use the form below to contact us and include voucher codes and your name or order details.
  

• Q: Where's my item?
• A: Please take a look at your deal terms and pay attention to delivery times stated. Delivery can be up to 6 weeks but is always as stated in your deal terms. If it has been too long/ longer than your deal terms then please use the form below to contact us or call us right away.

• Q: How do I return my item to you?
  
• A: Please use the returns form here http://ekrepairs.co.uk/returns.pdf and please pay attention to our terms which concern returns and cancellations below:
  • Q: Tablet Troubleshooting
    
  • A: Please folow the steps here http://bluebud.co.uk/troubleshooting.pdf

    Cancellations: Cancellation should be done within 24 hours so that a full refund will be given. We can accept cancellation notices for up to 48 hours.

    Returns: Items may be returned at any point within 7 days of purchase for a no questions asked refund or exchange. Refunds will be processed within 7 days of receipt of returned merchandise.

    Items may be returned for warranty repair or replacement within 180 days of purchase, regardless of fault due to parts or labour. Manufacturer warranties may extend this timescale significantly, depending on the product. Please download our returns form here http://ekrepairs.co.uk/returns.pdf and send returned items, along with a brief note explaining the issue, stating whether you want a refund or exchange, your name and address, plus order number (if available) to us.
    

  • Full terms are here: http://bluebud.co.uk/index.php?main_page=conditions
    

     
  
  

  Please note that Refunds on deal vouchers can only be refunded by the deal site. Please call them for refunds