We will ship to the shipping address you specify with your account. If you intend to send somewhere else, for example as a gift for someone then please notify us when you checkout otherwise we will always use the address on file with your account.
Shipping charges or postage will not be refunded in the case of a return or exchange.
Please always make sure your account details are up to date when making any orders with us.
- Q: How do I return my item to you?
- A: Please use the returns form here http://ekrepairs.co.uk/returns.pdf and please pay attention to our terms which concern returns and cancellations below:
Cancellations: Cancellation should be done within 24 hours so that a full refund will be given. We can accept cancellation notices for up to 48 hours.
Returns: Items may be returned at any point within 7 days of purchase for a no questions asked refund or exchange. Refunds will be processed within 7 days of receipt of returned merchandise.
Items may be returned for warranty repair or replacement within 180 days of purchase, regardless of fault due to parts or labour. Manufacturer warranties may extend this timescale significantly, depending on the product. Please download our returns form here http://ekrepairs.co.uk/returns.pdf and send returned items, along with a brief note explaining the issue, stating whether you want a refund or exchange, your name and address, plus order number (if available) to us.
Full terms are here: http://bluebud.co.uk/index.php?main_page=conditions
18 Whin Place